Gordon is the best dealership I've ever worked with. They consistently deliver 5 star customer service. I want to stay with Chevrolet products so I can stay with Gordon Chevrolet! Service Advisor John Belanger is awesome!
Very pleasant and efficient, made the purchase easy,and comfortable. Rachel Morales was right on top of each detail!
This place is so much better than Mark Chevrolet.
First time doing service here will be back from.now on.
5 STARS for Gordon Chevrolet, John Pool and his staff in the service department. Our Silverado 3500 Duramax that we are pulling a 42’ fifth wheel shut down in the middle of the road due to contaminated fuel. Fortunately for us the fifth wheel wasn’t attached at that time, but we only had three days at a resort before having to leave. I called the three closest Chevy dealers and was told that they couldn’t get me in for two weeks and a $2000.00 estimate or they didn’t have the equipment to do that kind of work. Gordon Chevrolet understood my ...
They stay behind their used cars that they sell even after you drive off the lot. Thank you for reaching out helping us resolved our issue.
I had been looking for a vehicle and had been to a couple dealerships. The one thing I appreciated from my sales rep John michniak the most was that he was not pushy with me like other reps at other dealers had been. He was very genuine and kind and worked with me with my budget, and car of choice. He was readily available to help me and truly cared about my best interest in purchasing a car so much so that my boyfriend’s sister came in a week later to purchase a car from the same dealer, she ...
The entire process was fast, and Rachel Morales was very knowledgeable!
The dealership is amazing definitely take care of there customers!! Bought a new truck and leased
Great service, quick friendly and professional
My sale lady heather mayer is Awesome
All employees were friendly and professional.
Mona was great!!! Well prepared and took care of everything
First time at your shop. Pleasantly surprised by how much better it is than my usual dealer.
Very friendly at check in and extremely fast oil change.
Awesome car maintenance and service people! Always have my vehicles serviced at this specific dealership
Amazing to work with, very helpful always answering questions, and always there when needed. Been dealing with her for awhile now and will always come back to deal with her. Thanks for the great experience
Scott Babcock was super helpful and got me together very quickly. He made my first experience buying a car a good one! 10/10 recommend Scott and I absolutely LOVE my 22’ trailblazer!!
Prompt delivery of our vehicle from the Body Shop
Was greeted with an associate. Was ask a few questions and was joke with,which was fun joking back with associate. Gave him the coupons that was sent to me by the dealership to use and then was told service was free, because of coverage I had when purchasing vehicle from the dealership. Made my day and lots of space in waiting area, and was done in a timely matter.
This is my 2nd time being here and I was treated the very same way as the first time. With respect, promptness, honesty and great customer service from start to finish. Caitlyn, my service consultant, was professional and caring throughout the process and stayed in contact with updates. The repairs, which were extensive, were absolutely necessary and completed in a timely fashion. Further courtesies were extended with the service department understanding the need to receive my car back with repairs completed by a reasonable time period. And again, I was offered transportation to take me home if needed or to ...
Timing was unfortunate in that my car was not going to be completed by the time I was leaving for a vacation. The dealership was more than willing to work with me and hold my vehicle until I returned 2.5 weeks later.
Bought my car there; great service and provided call backs to let us know status of repair
Came in for an oil change. Had to make an appointment but was in and out in about an hour.
Thank you Rachel for helping me find and buy my new Chevrolet Silverado. You were very helpful and always answered my calls. I would highly recommend Rachael.
Rachel is awesome and has gotten me out of a quirky situation twice now. Much appreciated! I would recommend her to all my friends and family!
I’ve been dealing with Heather Mayer for the past 6 years & she’s awesome & the reason I continue to return to that dealership
So glad that we could have Rachel for our daughters first car experience!! Thank you guys so much!! We love you guys!!! We will definitely be back again!! ❤️
That's my new cheve dealership. They are great.
Very nice, straightforward, and quick. They serviced my car and let me go on my way. I love that they didn’t try to pressure me into buying anything new.
Excellent, fast, and professional service.
The sale people are great and our service is number one.
Lori, my service worker, was excellent in telling me what needed to be done and how much is was going to cost. The service department was even able to complete the work in one day despite the fact that a had a power outage of over an hour. It was quite expensive, although I do appreciate the fact that I had the price up front and they did not add anything else to the bill. Finally I am grateful for the courtesy driver who took me home after I dropped off my car.
Rachel was wonderful! This was the 2nd vehicle we’ve purchased from her. She found the perfect car for our daughter!! Looking forward to my lease ending so that we are able to work with her again!
Trustworthy and friendly.
Caitlyn and Dave were very helpful. Would recommend them to anyone. Caitlyn went above for me helping and showing me through the app to redeem points
Have dealt with Mr Dorsey for years and we are always been more the pleased.
Traded in my old truck and bought a new one.
Caitlyn the best more than helpful handled all my issues professionally and quickly thank you
John Michniack was our sales guy, he was great. He took care of us with every detail. Great car, and price. Go to Gordon Chevrolet for all your car needs. Ask for John.
Caitlyn was super helpful , we where paying a expensive rental fee for a van , somehow she worked out to get our van in and repaired before we had to rent the rental again saved us big money thank you so much Caitlyn and Gordon Chevy, will be going back again
Very professional and courteous.
Rachel is incredible! I lost my brand new car to a flood barely a month after leasing it. Insurance dragged their feet so long they left me with only a couple days to find a new vehicle. Rachel found me a replacement in no time. She was sympathetic to my situation and did everything she could to keep the costs down and made it as painless as possible. She went above and beyond to help me and I greatly appreciate it.
Good service 👍
Service is always great there
We had a scheduled appointment for a oil change and tire rotation. our service writer Dave? was polite and courteous and told us dealer would match tire prices with other competitors when it came time to purchase new tires.
To Jeremy Dixon. Need a lease for a Equenoix/Blazer 2 years 15000miles a year. I have the A plan. Sign and drive if possible. My phone 734 262 1516. Thank you
From making the appointment to walking in the door to leaving with my car... Was pleasantly surprised and satisfied for being a first-time customer. Caitlyn in the service department was on her game and made sure that my car was repaired in a timely fashion and kept in constant phone contact. She is a true professional and an asset to Gordon Chevrolet. My thanks to all involved in addition to Caitlin who serviced my car and made sure it was in top-notch condition. Blair who shuttled me from my home to pick up my car was also polite, professional and ...
The tech listened to our concern/problem and gave us possible solutions. We had both vehicles down at the time and they were able to work with us. We appreciated being kept informed as they went along. Thanks.
Had my car in for service. David Wilkins was my advisor. He called 5 times over 2 days keeping me informed on everything that was done on my car
Lorie in service is great
Greg did a amazing job. He’s absolutely the only salesman we will come back to again. He showed us what every button does in the car, walked us through every step, and made sure we were very comfortable before purchasing the car we wanted. He made the whole experience super easy. Best salesman!!
I was there for oil Change. So I needed two filters and they were pricey however the sales lady name Lorie Gardner was so nice she came out told me the problem I was having with my vehicle she gave me a coupon for my filters to lower the price a little but I appreciate 🙃that she explained everything so clear if I had any problems to give her a call anytime. She was warm , nice , and kept a smile on her face . As a service Consultant I feel she was excellent at what she do and I give 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Customer service was excellent. Everyone was prompt and on target. Rachel Morales was great. I will definitely return! I have and will continue to refer family and friends to Rachel and your dealership
Very attentive and professional good customer service
Fixed "shift to park". My service agent was great. John Belanger was awesome.
Rachel new what I wanted, and it went smoothly. Very nice to work a deal with her. There was no pressure and kept the payment at what I wanted.
Ryan Soper was the only sales rep that made sure I got the exact truck I wanted. (Out of all the surrounding chevy metro Detroit dealers) no one else told me I could put a down payment hold on a truck while it was in transit. I'm more then happy with My new lease...thank you gordon chevy and Ryan Soper for also making my time in the dealership next to nothing compared to my previous 4 leased vehicles. (4 to 5 hours) see you on the next one gordon/Ryan!.!.
We love Gordon! This is our 5th vehicle we've leased through them and our 5th time working with Rachel! She is a full service salesperson, she anticipates our needs, listens and understands our concerns, and does it all in a timely manner, she's always a pleasure to work with! Thank you Rachel for another great experience 🙂
The service was great today I was out in less then a 1/2 hour.
We loved working with Rachel and Rick, they are a great team! Thank you for all the help. We got the best deal on our new truck!!
I went in there trying to get a used vehicle from Kyle, due to not thinking. I could afford a lease.. Kyle was awesome enough to crunch the numbers for me, and even had the new car sales person rachel help me out!! They are not pushy like other sales people I've dealt with.. definitely go there to see either kyle(used cars) or rachel(new cars)
Always welcoming and helpful
Professional and very courteous and helpful
Great people. They take care of you. DO NOT and I repeat DO NOT GO TO MARK CHEVROLET off mich Ave. They are known for selling lemons.
John from the body shop was very good with communicating timeframes of when my vehicle was getting fixed and when it would be ready. Very friendly and trustworthy.
I love Gordon.From your sales (John)to collision(Steve) to serving my car(Mark).I have been extremely happy and when I need another car I look forward to getting my next car from Gorden.
Oil change etc. went smoothly. Good set
Lori Gardner, your Service representative is the face and front of your dealership. Most accommodating, kind and follows thru. You have a CHEVY GEM!!!
Kimberly Valdez was extremely helpful during a stressful time for me with finding a new vehicle. The entire staff was so friendly and inviting.
I went to a Chevy dealer in Wayne on Michigan Ave and after 3 pros told me it cost $660 to replace a small molding strip. I went to Gordon and John looked at it and asked me to come back Friday, he took it into the shop and his tech replaced the two way tape and had me on the road in 15 minutes, and no charge. I will be getting my next Chevy from them
I worked with Stephen Maurer. When I tell you AMAZING EXPERIENCE!! He worked so quickly and efficiently to get my lease turned in and me into another car. He talked me through the process and never told me No about anything I wanted.. And I am paying less than what I was paying. This is my 3rd car from Gordon Chevy and I have been truly Blessed to work with Great Salesman!!! Ed , Greg Tyler and now Stephen Maurer!!!
Service was completed sooner than expected. Very courteous and professional staff.
I had a great experience working with the folks at Gordon. It was a very straight forward process, I got what I wanted and they helped me with a smile and a fist bump. I am a very happy customer, and will be back!
Greg was extremely helpful with purchasing my new Traverse. I trusted him through the whole process and he exceeded my expectations. He was very caring and understanding and very knowledgeable. He made my family very happy. We can not thank him enough.
Quick and friendly
Very friendly, clean, helpful. Ryan Roper is the best sales person I have ever had. Service department (oil changes) are friendly and quick. Been a custom for years and will continue to be one.
would like to give my salesmen a 5 star + Jeff Satterthwaite did a amazing job on getting me my beautiful car he went above and beyond to make sure i was happy and did everything i wanted and ask for. If you are looking for a used car or anything used ask for Jeff Jsatterthwaite.
I had the best used car salemen he went above and beyond his job to get me the best rate on my car he got me a 16% rate. I left there feeling happy. Could not ask for anything better thank you Jeff Saterthwaite
I highly recommend Gordon Chevrolet body shop. They do awesome work and they will work with you until you are happy. Thanks 👍
my trailblazer has a recall on the jack , I came to the Dealership and found out they do not have the part in yet so I will be waiting on a call from Gordon Chevrolet or a email from them , everyone was very polite I will be back when the part comes in
it was good
Just oil change ..
The service representative, Caitlyn was very knowledgeable, polite and respectful. The whole crew was very courteous. Gordon Chevrolet should be very proud of its staff. I will recommend the service department to everyone.
I got my used certified Chevy almost 2 years ago. I've had to bring it into the service center twice and each time, Lorie Gardner (service consultant), has given me exceptional service. She went over and beyond trying to find ways to make my warranty cover repairs; one time I left with no bill to pay. Who doesn't love care free service?
Very professional, unlike another local dealer. Explained what was needed. The whole experience was handled with great customer service.