The process was made very simple to buy a vehicle.
Rachel is seriously the greatest, I would recommend anyone to buy a vehicle from her.
Love this dealership
I have been working with Stephen Maurer for a few months prior to my Ford lease expiration. He had everything ready to go and the process was seamless. I'm looking forward to continuing my relationship with Gordon Chevrolet.
Leo and John Belanger worked with me my car is running well
I have purchased and leased tons of vehicles from Gordon Chevrolet. What brings me back is the excellent customer service, always trying to provide me the best deals. I have always worked with Joe Churgin. He is an excellent salesman and ALWAYS a pleasure to work wirh.
Rachel Morales and Scott Babcock were stellar from start to finish and have a customer for life! From my first interaction with them I felt like I was their only customer. The customer service at Gordon Chevrolet is top notch! I had been to many dealerships before Gordon and let me tell you I was disappointed with the customer service at every one of them. If you are looking for your next vehicle go to Gordon Chevrolet you will be happy you did!! 100 Stars!!
Service was better than I could have asked for and my car was done early!
All went well
The work and care of the dealership was excellent.
Everyone involved was knowledgeable and kind. As usual Steve Maurer was great!
Dean was awesome, answered all our questions and worked with us to get us to our payment plan amount as he possibly could, thank you Dean Wrubel, you were great!!!
Mon Saad did a great job. An asset to the dealership.
Top notch communication, attention to detail and to ensure all aspects of the transaction and delivery were attended to made this a great buying experience! Joe Churgin and Kurstin are the best!
Dean Wrubel was so nice, friendly and funny. He's very professional and got me a great deal. I love my 2021 Equinox LT. It was getting 32 mpg coming from Michigan back to Tennessee.
Friendly service and comfortable waiting environment.
Our salesman Stephen is the best! This is the second vehicle we have leased from him, he is so friendly and helpful through the whole process. Being in customer service myself I really appreciate that!!
Greg Dorsey was great to work with
I am a returning customer to Gordon Chevrolet, and consistently experience top notch service each and every time. Everyone there is professional, friendly and helpful. My sales person, Greg Dorsey, is absolutely the best! He goes above and beyond to consistently provide the best service possible, and always ensures that I am happy before I leave the dealership. He is professional and kind, always looks out for my best interests when purchasing a new vehicle, and he is an absolute joy to work with!
Helpful and friendly staff
It's pure pleasure to go to Gordon Chevrolet. Oil change and tire rotation was prompt and I was on my way in no time. Great staff. Always courteous. Thanks.
Very fast service everyone was kind and courteous
Service advisor was especially thorough, kind, and helpful
I'm sort of disappointed that the tires weren't rotated during and aired to spec during the safety inspection. Not was the exhaust rattled looked at, even though I said that I'd gladly pay for that service. And it took twice as long (2 hrs. versus 1hr.) as promised.
Greg Tyler sales person was excellent, explained all the details for pricing , etc, helped pair up my phone to the car as well, Thank you Greg
Fast service, detailed information given, and cleanliness was a very nice touch. 👏🏾👏🏾👏🏾
Excellent completely satisfied
THEY WERE REALLY BUSINESS LIKE IT WAS A GREAT EXPERIENCE
Very Very Professional Wonderful Customer Service
Kim was awesome in helping us find the right car for us at the right price, very satisfied!
The service employees are very nice and helpful. My issue isn't with them. I've had the Equinox in the dealership three times since I leased it in September 2020. It has cost me in lost wages. I will not lease another Equinox. First, the vehicle wouldn't start and had to be towed in. Computer issues, Secondly, the screen failed and I had to drive it in to get it repaired. Lastly, I had to take another day off work because the battery went bad. This is very disappointing. Again, I like the service personnel a lot. But the ...
I don't usually leave reviews for anything, but I had to for Gordon Chevy. My car was clipped by a FedEx truck and my insurance recommended I take it to get it fixed at a dealer. The collision department at Gordon Chevy was incredible to work with and my bumper looks as good as new! Very impressed with the people who fixed my car and the people who worked in the office. Also very grateful to Gordon Chevy for giving me a free loaner car while mine was getting fixed - my insurance doesn't cover it, but Chevy ...
Stephen was a true professional
Love the great customer service in the service depart. Only wish they washed my car a Little better, I got an oil change and the complementary car wash is nice but the back of my car still had a lot of dirt which left streaks.
I arrived at my appointment time and the maintenance service and a free car wash was all done in about 40 minutes. Great service from Gordon.
Everyone was really nice and friendly plus they had enough hand sanitizers available
Always great speedy service
Steve was very personable. He treated us like he knew us forever. I was very satisfied with the vehicle and his support.
My experience at the dealer was great And quick the staff was polite answer all questions in a matter of time waiting time was short appreciate your service thank you
Great people.. great service. I always come back.
Lori in service department is the best. She is very friendly, knowledgeable and very helpful.
Service was very good
It was great.
Quick friendly service
Picked up our new used car and they were very helpful
I brought my car in for a check engine light. Everyone was super nice and helpful, from the moment I stepped out of my car. I didn’t know that i had to reserve a loaner, but the staff was able to get me a NICE one. They communicated with me every step of the way, by phone call and text, which was convenient while I was at work. They even fixed my light that had been backed into, for Cheaper than quoted! When I arrived at 7am to pick my car up, not only was it fixed, but also ...
Excellent and quick service! Everyone treated me so nicely! You don’t get customer service like that much anymore!
Friendly staff, took care of what was needed in faster time than expected.
Very courteous, knowledgeable and helpful redeeming my points. Quick service!
I am very pleased with the service I have received it was superb !
Amazing customer service! Kim was outstanding, helpful and so polite. She spend at least an hour with me showing me everything inside my truck. By the time I was ready to leave I felt like I met my long lost cousin. Everyone there is great! Wish I can give her 10 stars!
I had the pleasure of working with Steve Maurer. I haven’t had a car in 6 months and was nervous to take on a new payment. I called Gordon Chevrolet because they were the only new car lot open on a Saturday. I spoke with Steve and he invited me in, he listened to my goals and needs and set me up with the perfect vehicle for my situation. He always had 2-3 clients he was working with at the same time but always made me feel like I was the only one he was worried about. I have been ...
Just went in to discuss lease
My 5th car that I from got from Gordon and it is always a great experience! Mona does a great job!
Its was great I came in to get a oil change and u guys washed all the salt off my truck. Thats old fashion service at its best...
I'm not knowledgeable about car's, John B explained everything to me. I was satisfied leaving my car there.
Kimberly very friendly, caring and asked the right questions and answered all my questions.
I inquired about my rewards and with the help of the person waiting on me I was able to redeem the points and my oil change was free!! She was very helpful and took her time to lead me through the process on my phone.
Ryan and the team did an amazing job. We are completely satisfied with our decision to lease the vehicles that we did and to do so from Gordon Chevrolet.
My sales person was very helpful and courteous. This was my first time on my own and I was very nervous. Kimberly Valdez was so patient and spent a lot of time with me. Everyone at the dealership was so kind and respectful. Safety was the utmost with masks, I couldn't be happier.
Services performed were done on time and the vehicle was washed before returning back to me. Excellent service.
Just got a car for my daughter. My sales person was Mr. Shawn Woods . Excellent job and experience will definitely be going back thanks again Shawn..
Best chevrolet dealership around. No pressure from sales people. They actually give you a while to look around before asking I'd you need help. My salesman Nick was the best. He did everything he could to make sure I was happy with my purchase.
Highly satisfied thanks, Shawn and Steve
Everything was beautiful and I truly loved the friendliness of the two young ladies that helped me. Service was wonderful
Steve Maurer was great in helping me get this purchase completed very quickly and hassle free. I will recommend him to all of my friends and family.
Everyone was friendly and welcoming made me feel very comfortable. They took care of me right away and i was happy to learn my repair was not a transmission issue. I would most definitely come back and now looking at a purchase from your dealership because of how i was taken care of by the service department. Great job!
Loved our experience with Gordon Chevrolet used cars! We heard about them on WMUZ. Shawn was friendly and informative and patient with us letting us test drive the cars we picked out. He started our purchase process and arranged for me to pick it up on Monday. My husband works out of state during the week and I had no one to bring me back on Monday. We live 48 minutes away! Steve, the manager, came out to pick me up and bring me back to the dealership on Monday! He was so friendly and we had great conversation. Shawn got ...
Mona was great she did a great job of keeping me informed on my Blazer. This is my 2nd vehicle through her. I would Recommend her to any of my friends.....
I went to Gordon Chevrolet to take a look around at the used vehicles. I just wanted to say I had an excellent experience buying my Chevy Equinox. Kyle Hunt is a top notch sales guy when it came down to my purchase. He didn't pressure me into anything, he is courteous and very informative when it came down to what I was looking for. If your looking for a new or used vehicle I highly recommend Gordon Chevrolet. Ask for Kyle
Not only did I get an oil change in a timely fashion, but they quickly fixed an electrical issue and also put together a quote to repair some vehicle damage. Neither of these were anticipated but they took care of all my needs on a busy Friday morning. The service department at Gordon Chevrolet is the best!
Awesome they went above and beyond.
I've used Gordon as my vehicle dealership since 2005 and couldn't be happier. Even though my salesperson, John Mauro retired recently, my new salesperson, Kimberly Valdez, did an exceptional job. Very, very happy with the dealership and ALL the staff I've worked with!
We special ordered our new vehicle. While it took months to arrive, Steve Maurer made the experience so much better. He was willing to answer all of my questions over many months of calls and texts. He was patient, kind and understanding. I would highly recommend him!
Took care of my warranty repair. fully covered. No trying to sell anything else. professional.
Very accommodating from the receptionist to sales. We worked with John and were not disappointed! We will definitely work with Gordon Chevrolet again!
I got my new 2021 Equinox on New Years Eve! This is my 3rd time buying/leasing from Gordon. I have gotten exactly what I wanted all 3 times, ask for Rachel Morales, she helped me the last 2 times. I made a YouTube video about my experience, check it out, my channel is LisaLisa815 and the name of the video is in the picture I took while I was at the dealership. EVERYONE there is so nice and helpful including the service department where you'll go for your oil changes. Check out my video and please ask for Rachel and tell ...
Very good service
Kim Bolden was fantastic helping us lease a new equinox
Rachel was such a great help and worked with me on everything. She is very personable. I will not go to anyone else to help me with my lease.
Amazing staff, amazing experience, so helpful and made me feel comfortable about my purchase decision and gave me the best insight for what I need Out of a car!
Kim Valdez was very helpful, good to see Dave Feingold again (leased several cars with Dave over the years), only negative was about a 3 - 4 hour wait from start to finish.
Rachel Morales is a top notch sales person. She was very informative and easy to work with, not pushy at all. We've already recommended family members to her. If you are in the market for a new vehicle then give her a call today.
Great dealership, good efficient service, and friendly staff! The prices are about the same as any other dealer.
I enjoyed my visit to Gordon Chevrolet.The staff was very helpful. Great atmosphere and I got my new car....VERY HAPPY
Great staff and wonderful experience!
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