Customer Testimonials


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DealerRater Jul 30, 2021

Had my car in for service. David Wilkins was my advisor. He called 5 times over 2 days keeping me informed on everything that was done on my car

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Google Jul 29, 2021

Lorie in service is great

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Google Jul 28, 2021

Greg did a amazing job. He’s absolutely the only salesman we will come back to again. He showed us what every button does in the car, walked us through every step, and made sure we were very comfortable before purchasing the car we wanted. He made the whole experience super easy. Best salesman!!

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Google Jul 28, 2021

Unexpected great service I wasn't there too long at all

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Google Jul 27, 2021

I was there for oil Change. So I needed two filters and they were pricey however the sales lady name Lorie Gardner was so nice she came out told me the problem I was having with my vehicle she gave me a coupon for my filters to lower the price a little but I appreciate 🙃that she explained everything so clear if I had any problems to give her a call anytime. She was warm , nice , and kept a smile on her face . As a service Consultant I feel she was excellent at what she do and I give 10 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

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Google Jul 27, 2021

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Google Jul 26, 2021

Customer service was excellent. Everyone was prompt and on target. Rachel Morales was great. I will definitely return! I have and will continue to refer family and friends to Rachel and your dealership

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Google Jul 26, 2021

Very attentive and professional good customer service

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Google Jul 23, 2021

Fixed "shift to park". My service agent was great. John Belanger was awesome.

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Google Jul 23, 2021

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DealerRater Jul 23, 2021

Rachel new what I wanted, and it went smoothly. Very nice to work a deal with her. There was no pressure and kept the payment at what I wanted.

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Google Jul 22, 2021

Ryan Soper was the only sales rep that made sure I got the exact truck I wanted. (Out of all the surrounding chevy metro Detroit dealers) no one else told me I could put a down payment hold on a truck while it was in transit. I'm more then happy with My new lease...thank you gordon chevy and Ryan Soper for also making my time in the dealership next to nothing compared to my previous 4 leased vehicles. (4 to 5 hours) see you on the next one gordon/Ryan!.!.

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Google Jul 21, 2021

We love Gordon! This is our 5th vehicle we've leased through them and our 5th time working with Rachel! She is a full service salesperson, she anticipates our needs, listens and understands our concerns, and does it all in a timely manner, she's always a pleasure to work with! Thank you Rachel for another great experience 🙂

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Google Jul 21, 2021

The service was great today I was out in less then a 1/2 hour.

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Google Jul 19, 2021

We loved working with Rachel and Rick, they are a great team! Thank you for all the help. We got the best deal on our new truck!!

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Google Jul 19, 2021

I went in there trying to get a used vehicle from Kyle, due to not thinking. I could afford a lease.. Kyle was awesome enough to crunch the numbers for me, and even had the new car sales person rachel help me out!! They are not pushy like other sales people I've dealt with.. definitely go there to see either kyle(used cars) or rachel(new cars)

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Google Jul 18, 2021

Always welcoming and helpful

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Google Jul 14, 2021

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Google Jul 14, 2021

Professional and very courteous and helpful

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Google Jul 14, 2021

Great people. They take care of you. DO NOT and I repeat DO NOT GO TO MARK CHEVROLET off mich Ave. They are known for selling lemons.

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Google Jul 13, 2021

Good

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Google Jul 10, 2021

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Google Jul 9, 2021

John from the body shop was very good with communicating timeframes of when my vehicle was getting fixed and when it would be ready. Very friendly and trustworthy.

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Google Jul 5, 2021

I love Gordon.From your sales (John)to collision(Steve) to serving my car(Mark).I have been extremely happy and when I need another car I look forward to getting my next car from Gorden.

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Google Jul 5, 2021

Lori Gardner, your Service representative is the face and front of your dealership. Most accommodating, kind and follows thru. You have a CHEVY GEM!!!

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DealerRater Jul 3, 2021

Kimberly Valdez was extremely helpful during a stressful time for me with finding a new vehicle. The entire staff was so friendly and inviting.

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Google Jul 2, 2021

I went to a Chevy dealer in Wayne on Michigan Ave and after 3 pros told me it cost $660 to replace a small molding strip. I went to Gordon and John looked at it and asked me to come back Friday, he took it into the shop and his tech replaced the two way tape and had me on the road in 15 minutes, and no charge. I will be getting my next Chevy from them

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Google Jul 1, 2021

I worked with Stephen Maurer. When I tell you AMAZING EXPERIENCE!! He worked so quickly and efficiently to get my lease turned in and me into another car. He talked me through the process and never told me No about anything I wanted.. And I am paying less than what I was paying. This is my 3rd car from Gordon Chevy and I have been truly Blessed to work with Great Salesman!!! Ed , Greg Tyler and now Stephen Maurer!!!

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Google Jun 29, 2021

Service was completed sooner than expected. Very courteous and professional staff.

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Google Jun 29, 2021

I had a great experience working with the folks at Gordon. It was a very straight forward process, I got what I wanted and they helped me with a smile and a fist bump. I am a very happy customer, and will be back!

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DealerRater Jun 29, 2021

Greg was extremely helpful with purchasing my new Traverse. I trusted him through the whole process and he exceeded my expectations. He was very caring and understanding and very knowledgeable. He made my family very happy. We can not thank him enough.

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Google Jun 27, 2021

Quick and friendly

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Google Jun 26, 2021

Very friendly, clean, helpful. Ryan Roper is the best sales person I have ever had. Service department (oil changes) are friendly and quick. Been a custom for years and will continue to be one.

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Google Jun 26, 2021

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Facebook Jun 25, 2021

would like to give my salesmen a 5 star + Jeff Satterthwaite did a amazing job on getting me my beautiful car he went above and beyond to make sure i was happy and did everything i wanted and ask for. If you are looking for a used car or anything used ask for Jeff Jsatterthwaite.

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Google Jun 25, 2021

I had the best used car salemen he went above and beyond his job to get me the best rate on my car he got me a 16% rate. I left there feeling happy. Could not ask for anything better thank you Jeff Saterthwaite

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Google Jun 24, 2021

I highly recommend Gordon Chevrolet body shop. They do awesome work and they will work with you until you are happy. Thanks 👍

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Google Jun 19, 2021

my trailblazer has a recall on the jack , I came to the Dealership and found out they do not have the part in yet so I will be waiting on a call from Gordon Chevrolet or a email from them , everyone was very polite I will be back when the part comes in

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Google Jun 19, 2021

it was good

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Google Jun 18, 2021

Just oil change ..

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Google Jun 18, 2021

The service representative, Caitlyn was very knowledgeable, polite and respectful. The whole crew was very courteous. Gordon Chevrolet should be very proud of its staff. I will recommend the service department to everyone.

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Google Jun 16, 2021

I got my used certified Chevy almost 2 years ago. I've had to bring it into the service center twice and each time, Lorie Gardner (service consultant), has given me exceptional service. She went over and beyond trying to find ways to make my warranty cover repairs; one time I left with no bill to pay. Who doesn't love care free service?

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Google Jun 15, 2021

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Google Jun 14, 2021

Very professional, unlike another local dealer. Explained what was needed. The whole experience was handled with great customer service.

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Google Jun 14, 2021

Rachel is a Excellent at what she does!! just love her!!! great with her customers!! So is Rick in finance was Excellent explained everything to me. LOVE GORDON CHEVROLET!!!! Will always get my Vehicles from them!!

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Google Jun 14, 2021

The service was great.

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Google Jun 13, 2021

The service Dept was very good.

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Google Jun 13, 2021

My favorite Chevrolet dealership. They really know how to treat their customers.

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DealerRater Jun 12, 2021

Rachel is a great asset. She called me in a timely manner and was warm, friendly, professional, and knowledgeable. I appreciated her help and advice.

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Google Jun 11, 2021

Again Gordon Chevrolet exceeded my expectations called this morning to schedule an appointment for an oil change and was given an appointment time within an hour. Arrived and I was out in under an hour. Incredibly outstanding staff they have.

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Google Jun 11, 2021

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Google Jun 11, 2021

We leased 2 vehicles. It was done with great professionalism.

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Google Jun 11, 2021

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Google Jun 10, 2021

I was given Mona's undivided attention and my needs were more than met. All of the staff was very welcoming and friendly.

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Google Jun 10, 2021

Brent and the Gordon gang went way and above to make sure my very first ever new car was a great experience. I would recommend my family and friends. Again I can't thank them enough

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Google Jun 10, 2021

I was in and out in no time flat! The service person was helpful and courteous.

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Google Jun 9, 2021

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Google Jun 7, 2021

Exceeding my expectations. 🙂 The best dealership.

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DealerRater Jun 6, 2021

Great service and a great deal from Mona here. Not a great time to get a new car, search many different manufacturers and got my best deal here at Gordan. Would recommend.

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Google Jun 4, 2021

We worked with Mark, he looked into the issues we were experiencing and got us the information we needed in prompt time. We enjoyed working with him, he was very professional with us, and hope to work with him again.

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Google Jun 4, 2021

My check engine light came on and I didn't call ahead, they took my truck right away and had me back on the road within an hour.

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Google Jun 4, 2021

I got an oil change and a tire rotation. It was quick and I left before it was suppose to be finished.

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Google Jun 4, 2021

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Google Jun 3, 2021

Knowledgeable, quick, efficient and courteous.

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Google Jun 1, 2021

Greg Dorsey was excellent

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DealerRater May 29, 2021

I leased a 2021 Chevy Silverado from Kimberly Valdez and she was so nice and pleasant. Very easy to talk to. She gave me no pressure at all to purchase vehicle. Always was there to answer my questions even after the purchase. Would definitely lease from her again!

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Google May 26, 2021

Dave was extremely helpful. Went above and beyond. A1 Customer Service.

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Google May 26, 2021

Very responsive and great customer service. David W was very helpful and took great care of my truck. David should be rewarded for his great service!

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Google May 26, 2021

Over all experience was excellent

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DealerRater May 26, 2021

I bought my first new vehicle in 13 years last month. Kimberly Valdez was able to get the vehicle I wanted, in the color I wanted within a day. I’m thrilled with my new Equinox. Thank you for the great service! I’ll send anyone who asks about getting a new vehicle to Kimberly!

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Google May 26, 2021

John at the Body Shop was excellent. He took extremely great care of my Camaro...Couldn’t be more pleased😃 Will definitely be a repeat customer at Gordon Chevrolet in the future.

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Google May 25, 2021

Love love love Rachel. Won’t go anywhere else!!

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DealerRater May 23, 2021

Everyone was excellent you get excellent service I traded in my 2012 Impala that I also bought from this dealership and I got a great price I got a new Chevrolet Equinox which I am leasing for a great price the managers are all excellent Joe and the other managers made sure that I got a great lease price and Brent Wilste worked a long time with me To make sure I was completely satisfied with my deal and Kurstin Peurasaari came out to my new vehicle and explained everything to me we are so happy with our new Equinox and ...

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Google May 22, 2021

All good. Expectation was high and delivery was equivalently high.

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Google May 22, 2021

They treat you like family....the good part of family

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DealerRater May 22, 2021

Kimberly was amazing! I had trouble getting my co-signer there to sign paperwork due to her having car trouble and she was so patient and kind!! I will definitely ask for her next time!!

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Google May 21, 2021

timely and efficiently done.

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DealerRater May 21, 2021

Everyone at the dealership was super friendly. I was greeted by multiple employees who just wanted to stop by and say "Hi. How are you?" even though they knew I was already working with someone. They had nothing to gain by talking with me, but they went out of their way to make me feel welcome. I had the pleasure of working with Rachel Morales. She was excited to help me find my next vehicle and made sure all my needs and wants were met. She easily answered all of my questions with her extensive knowledge of the ...

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Google May 21, 2021

I had contacted several other dealerships but they couldn't offer the color or price that I wanted. I came into the dealer to turn my lease in and I was able to leave with another new vehicle lease. It did not take very long to get my information put into the computer- returning lease loyalty, supplier discount etc. I will highly recommend Gordon Chevrolet for sales & service as they work hard to completely satisfy their customers!

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DealerRater May 21, 2021

Lorie Gardner has always went above and beyond for all my needs. I am always appreciate everything she does! Made the switch from taylor and will not go anywhere else

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Google May 20, 2021

Steve Maurer is the man! He is a great communicator and goes above and beyond to ensure his customers are happy. Thank you Steve for all of your help throughout the process of leasing my new Trailblazer.

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Google May 20, 2021

Everyone at the dealership was super friendly. I was greeted by multiple employees who just wanted to stop by and say "Hi. How are you?" even though they knew I was already working with someone. They had nothing to gain by talking with me, but they went out of their way to make me feel welcome. I had the pleasure of working with Rachel Morales. She was excited to help me find my next vehicle and made sure all my needs and wants were met. She easily answered all of my questions with her extensive knowledge of the ...

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Google May 19, 2021

I was able to get the vehicle i wanted. Elden and Kurstin were very helpful

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DealerRater May 19, 2021

I love coming to Mona Saad because she is always so friendly and warm each and every time I see her. She works her hardest to get me the best deals and in the car I want quickly! I would highly recommend anyone who is looking for a new vehicle to come see Mona!

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Cars May 19, 2021

Ask for Jeff ! Bought a 2018 Ram 1500 and Jeff was fantastic. Made the whole buying process fun and easy. Looked at the truck on Tuesday and drove it home on Wednesday. Everyone in the dealership was very friendly and accommodating. Will definitely be back

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DealerRater May 19, 2021

I have been coming and leasing cars from Mona for many years now! She is fabulous and always does her best to get exactly what I want and at the best price possible. Everyone needs to come see Mona at Gordon!

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Google May 14, 2021

Laurie is always so friendly and helpful as is everyone else we have come in contact with at Gordon, it is our dealership. We also visited the body shop and they were also friendly and helpful.

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Google May 14, 2021

Super fast oil change and rotation. And they even washed my car.

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DealerRater May 14, 2021

Excellent service and a great selection of vehicles. Mona Saad was a delight through the entire process. Will Definitely recommend to friends and family for future purchases

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DealerRater May 14, 2021

I recommend Mike Porter to you for your next purchase. He will make the car buying experience the best you ever had. See Mike for all your car needs. Chris Saylor

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Google May 12, 2021

Great salesperson Rachel Morales, Great price on a Chevy what else can I say. Overall 5 star experience.

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DealerRater May 12, 2021

Mona Saad has never disappointed!!! Informative.kind. Helpful and always on top of her game! She’s like one of the family and always willing to go the extra mile!!!

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DealerRater May 12, 2021

I've bought several cars from Gordon Chevrolet and always receive excellent service. My long time salesman retired last year so I was paired with Kimberly Valdez when I renewed my lease last month. Kimberly was excellent, so friendly and helpful and was very interactive and kind to my daughter. I was sad to see my old salesman leave, but I'm happy to say I've found yet another great one in Kimberly!

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Google May 11, 2021

I got an equinox with Shawn in 2019. I love how quick and professional he was. So I came back and got another one. Love it !! Thanks for the Wonderful experience.....

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Google May 10, 2021

Lorie is always amazing, had a bunch of small things fixed on my Terrain. I left the dealership and was going about my evening and the front passenger side started making this horrendous noise, I had break and rotor work done. I called immediately and since dealership was closing they scheduled me to bring it up in the am on a Saturday! The rotor shield was bent and fixed in like 10 minutes. Great customer service..... Always!!

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Google May 10, 2021

I'm always treated so well by everyone st Gordon's Chevrolet. My salesman Steve, went above and beyond to help me and my sister.

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Google May 9, 2021

My experience here was good.

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Google May 7, 2021

Very clean in the service area and the customer lounge. Quick and courteous service. All Covid protocols were in place when handling my car.

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Google May 7, 2021

Please go see Nick he is simply amazing. This dealership all together was one of the best I've had with purchasing a car they are very respectful and trustworthy. If I could rate them more than 5 stars I definitely would!!!

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Google May 6, 2021

Great place to shop. Ask for Eldon he is a really good sales person.


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